Skip to content

Country

3D-Fuel Is Independent Again

Today we're proud to announce that 3D-Fuel is independent again.

This renewed independence will allow 3D-Fuel to return to the quality, reliability, and customer support that built our reputation in the desktop 3D printing market. It will also allow 3D-Fuel to be more agile in addressing customer needs in that rapidly evolving market, demonstrating its commitment to putting our customers at the center of everything we do.

We're renewing our focus on USA-manufactured and supported FDM materials for the quickly growing desktop market. Our most popular products, Standard PLA+, Tough Pro PLA+, and Pro PCTG, are available in up to 40 colors (and counting).

3D-Fuel CEO and Founder, John Schneider states, “We want to ensure that we’re providing our long-term customers with what they need, with a renewed focus on quality, reliability, and customer service. At the same time, we’re excited to offer people just getting into 3D printing high-quality, dependable materials made and supported in the USA that are fully compatible with this new generation of fast, reliable 3D printers like those available from Bambu Lab, Creality3D, Prusa, Elegoo, and others.”

3D-Fuel is conducting a 20-question survey to learn how best to serve these new customers and to learn about our existing customers’ evolving needs. In exchange, we're offering $10 for completing the survey here. [SURVEY HAS NOW CLOSED]

Additionally, Schneider wants to meet one-on-one with concerned customers and learn how to do better. “Clearly, there is room for improvement. We don’t exist without our customers, and we want to make sure that the actions that we’re taking are the ones that fit our customers’ needs.” Schneider has made his calendar available for scheduling 15 minutes to meet directly with him on the 3D-Fuel website. [MEETING SIGNUPS HAVE NOW CLOSED]

“Our goal is to provide the right materials and customer support at the right time. Whether you’re a hobbyist getting into 3D printing for the first time or a business with a print farm that relies on a quality result with every spool run through your 3D printers. 3D-Fuel is here to fuel your creativity.”

Previous article New production line, more inventory, and the return of ReFuel
Next article Transforming Manufacturing: The Cost-Efficiency of 3D Printing

Comments

John - August 20, 2024

I’ve been buying 3D Fuel filament for several years, including Re-fuel, Workday, and Pro. Both PLA and PETG. I was concerned when you merged and are glad to see you independent again.

You can leave this next paragraph off if you post my response above: I now use two made-in-the-USA brands, all but exclusively: that’s 3D-Fuel, and Atomic. I switched to you both due to poor quality in the (mainly chinese) brands I had been using. I have not been disappointed by either of you since switching. I’ve only purchased two specialty filaments (ASA and TPU) that were not from the two of you. Quality, fast delivery, and MADE IN USA are worth it, and I’ll certainly buy from both of you again!

Leave a comment

Comments must be approved before appearing

* Required fields

-->